Thank you for choosing LongLong 88 Trade! We want you to be satisfied with your keychain purchase. If you are not completely satisfied with your order, we offer a transparent refund and return policy.
- Return Terms
Timeframe: You may return an item within 30 days of receiving it.
Product Condition: Returned items must be unused and in their original packaging, with all tags and accessories attached.
Exclusions: The following items are not eligible for returns:
Used or damaged items. - Return Process
To return an item, please follow the steps below:
Contacting Customer Service: Please contact us at sales@engravedkeys.shop or call 6262324870 with your order number and reason for return.
Obtaining a Return Authorization: Our Customer Service team will provide you with a Return Authorization number and return address.
Packaging: Please pack the item along with its original packaging and all accessories, and mark the Return Authorization number on the outside of the package.
Returning an Item: Please return the package to the designated address using a tracked service. Please note that you are responsible for return shipping costs unless the item is defective or incorrect.
- Refund Processing
Approval Time: We will process your refund within 5-7 business days after receiving the returned item and confirming its return eligibility.
Refund Method: Refunds will be processed using the payment method used at the time of purchase. Please note that processing times may vary depending on your bank or payment provider. - Exchange Policy
To exchange an item, please follow our return process and place a new order for the desired item. - Disclaimer
Our refund and return policy applies to the extent permitted by applicable law. If you have any questions, please contact our Customer Service Team.
Thank you for choosing LongLong 88 Trade. We look forward to providing you with quality products and services!
